Get in touch
A warm welcome to Velvet Rose Candles
We reply with care, usually within 24 hours, Monday–Friday.
Hand‑poured with intention — crafted to bring warmth, calm, and quiet luxury to your space.
Customer Care
For questions about your order, delivery, or returns, please include your order number so we can assist you quickly.
You can also explore our Candle Safety and Shipping & Returns pages for quick answers.
Collaborations
If you're interested in stocking The Velvet Rose Candle Company, we'd love to hear from you. Please include your business name and a short introduction.
Each partnership helps us share the warmth of our candles with new communities.
Crafted in Wales
All our candles are hand‑poured, cruelty‑free, vegan‑friendly, and paraben‑free, created with care and conscience. Each piece reflects our commitment to ethical craftsmanship — gentle on you, kind to the planet, and made by hand in Wales.